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Privacy Policy

By visiting www.shopbalticbrows.com , you are consenting to the privacy policy of Baltic Brows®.

Overview
Baltic Brows® is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through our website at www.shopbalticbrows.com  (the “Site” or “Sites”), and how we collect and use that information.
The terms “we,” “us,” and “our” refers to Baltic Brows®. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you, your company and/or your contact information, such as your name, phone number, and email address.
Baltic Brows® is a educational website that provides information about our founder, our services, and our products (collectively, the “Service”).
Use of www.shopbalticbrows.com , including all materials presented herein and all online services provided by Baltic Brows® is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, potential clients, and all other users of the site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

Information collected on this site
We collect personal information you voluntarily provide to us which may include:
Your email address in order to subscribe to our mailing list, or sign up for a course or webinar;
Your full name, email address and message in order to contact us via our contact form.
Activity. We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.

Personal Information Collected from Credit/Debit Card Transactions
We request information from the user in order to make a payment using our site. A user must provide contact information, such as e-mail address and financial information, such as a credit/debit card number and the expiration date. Contact information is used to advise the user about the processing of a payment. Financial information is used for payment processing purposes only. 

We use a credit/debit card processing company (cardinity.lt and paypal.com) to process the users credit/debit card charges for courses, conferences and products. We do not retain, share, store or use personal information for any secondary purposes  and will exercise reasonable care to prevent disclosure or use of credit/debit card information.

Cookies
 We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We use session cookies (which expire once you close your browser), to ensure that your computer displays www.shopbalticbrows.com  effectively. You have the ability to accept or decline cookies using your web browser settings. If you choose not to accept cookies from www.shopbalticbrows.com , you may not be able to take full advantage of its features or to receive some of the services www.shopbalticbrows.com  provides. 

How do we use cookies?
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Do we use other cookies?
Some of our pages or subsites may use additional or different cookies to the ones described above. If so, the details of these will be provided in their specific cookies notice page. You may be asked for your agreement to store these cookies.

How to control cookies
You can control and/or delete cookies as you wish – for details, see AllAboutCookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

How your information is used
The information you provide is used to process transactions, send periodic emails (such as our newsletter), and improve the service we provide. We may share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.
Third party links
The Site may contain links to third party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Sites. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties, and we encourage you to inform yourself of the privacy policy on each site that you visit.

Security
We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through our Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge and permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

Children
To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site or the Service.

Changes to this policy
You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. We will notify you of any changes to this privacy policy by posting those changes on this page.

Considering the new EU General Data Protection Regulation No. 2016/679
Considering that handling and processing of personal data should be based on complete Subscriber‘s / Client’s understanding and consent;

We, the private limited liability company UAB „Extensum“, company code 303849353, with legal address at S. Daukanto str. 26-3, Kaunas, Lithuania, registered in the register of legal entities of the Republic of Lithuania (hereinafter referred to as Baltic Brows), hereby state and declare that:
1. We are going to collect, use and electronically process your personal data that you will voluntarily provide to us including but not limited to:
a. Your first name, last name and all middle names;
b. Your personal code, personal ID, birth date;
c. Your gender information;
d. Your residence and correspondence addresses;
e. Your IP address, computer MAC address, your logging into e. www.shopbalticbrows.com system history (time, data, performed operations), and/or other device identifying data;
f. Your contact details (phone number, e-mail address, etc.);
g. Your bank account number;
h. Your credit card number and other associated payment information;
i. Your health information that you provide to us;
j. Your emails and other correspondence;
k. Audio-visual data, video or voice recordings made while handling your phone calls or recorded during your trainings;
l. Other personal information that you voluntarily provide to Baltic Brows;

2. We are not going to collect any of your personal data that is not listed in clause 1, as well as other personal data listed in article 9 of the regulation EU 2016/679.

3. Why we are going to collect and process your personal data?
We are going to collect your personal data in order to establish your identity and properly serve you as the client. As we may need to establish and maintain the connection with you during our service provision, we need to know who you are how we can reach you.

Your personal data listed in clause 1 sub-clauses “a-d”, “f” and “g” shall be collected and processed mainly for contact, payment, dispute resolution and your abilities certification purposes. Your personal data listed in the sub-clause “e” shall be collected and used for IT security purposes. Your IP, MAC and / or other addresses shall be used for your logging verification into www.shopbalticbrows.com, malice IT activity avoidance. Your personal data, listed in the sub-clause “h” shall be used for payment processing. This information shall not be stored longer than needed for certain transaction processing or securing of your future payments. Your personal data regarding your health (sub-clause “i”) shall be collected in order to avoid any damage to your health while being engaged inBaltic Brows teaching activities. Your health is our primary concern. As permanent makeup techniques can make irreparable harm to your health our lectors need to know everything about your health state. The correspondence and emails, incoming phone call recordings, training video recordings (if applicable) shall be preserved for future reference in possible dispute resolution cases. They shall be used for your better serving in the future, as well as our personnel teaching purposes. We may also analyse and process in the automated way any of your personal data listed above in order to improve our services provided to you or by implementing other health care, money laundering and terrorist financing prevention regulations established by law.

4. We are not going to collect your personal data from any other sources except you and other sources allowed by law. We are not going to provide your personal data to any third party, except our service providers, whose services are used by Baltic Brows, our legal, financial and IT consultants and state institutions empowered by law, etc. We declare that we may disclose your personal data (as much as needed) to third parties providing data cloud, data centre, hosting services, web-page administration, data storage and archiving services, as well as advertising service providers, IT service providers, network and communication service providers, financial and legal service providers, etc. We shall seek that our service providers observe the EU 2016/679 regulation and other related national/international legislation.

5. We shall store your personal data listed herein for 10 years from your last contact with us.
Baltic Brows shall processes your personal data only for as long as needed for a particular purpose to perform Baltic Brows liabilities towards you. For our interests security purposes Baltic Brows shall store your personal data ten (10) years after your last contact with Baltic Brows. The laws may require Baltic Brows to store the data for a specificperiod of time(longer than 10 years).

6. We shall be using technical and organizational measures allowing us to handle your personal data securely, as required by the regulation EU 2016/679.
Taking into consideration the information provided above, you, the Subscriber / the Client, have to take an informed decision and decide if you Agree or Disagree with your personal data handling and processing by Baltic Brows. 
You may change or revoke your consent in the future at any time, as stipulated in the regulation EU 2016/679. 

REGISTRATION, BOOKING AND PURCHASING
You are fully responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer and account details. You agree that any use on the site is at your own risk and Baltic Brows® is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Products sold on the www.shopbalticbrows.com website are not for people below aged 18. You agree to provide only accurate, truthful information.

1. Registration 
Before shopping we require you to register to create an account and provide certain information about yourself. In doing this, you agree to:
Provide true, accurate, current and complete information about yourself as prompted by the relevant registration form.
Maintain and promptly update the data we hold by logging into your account and updating via ‘My account’.

2. Payment
If you have an applicable discount code this must be entered at the time of booking, as the discount cannot be applied retrospectively.
We cannot invoice for fees, or accept payment, by installments.
All major credit and debit cards are accepted. A receipt will be sent to you by email. We will receive the information needed to verify and authorize your payment card and to process your order and is under strict legal and contractual obligations not to disclose this information to third parties.
Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorize payment, your application will be deemed void. Baltic Brows® will not accept any liability for costs incurred as a result of applications deemed void in this manner.
Sales taxes (VAT) are charged at the applicable rate depending on the product and/or customer.

3. Information
We attempt to be as accurate as possible when describing our products; however we do not warrant that the product descriptions, colors or other content available on the www.shopbalticbrows.com website are error-free. From time to time there may be information on the www.shopbalticbrows.com website that is in error, including with respect to descriptions, pricing and availability. Baltic Brows® reserves the right to correct those errors and to change or update information at any time without prior notice (including after you have submitted your order).

4. BALTIC BROWS® PRODUCTS
By using the Baltic Brows® Academy you agree to these Terms and Conditions, if you do not agree to these terms, you cannot use the site.
Whilst we make every effort to keep changes to the site to a minimum, we reserve the right to make any amendments to the terms and conditions at any time to reflect changes affecting our business, including but not limited to, changes in technology, payment methods and legal and regulatory requirements. By continuing to use this site you agree to accept any changes made to the terms and conditions.
The products available on the www.shopbalticbrows.com , are for professional use only. You may not sell or resell any of the products. All products should be used strictly in accordance with their instructions.
Due to the nature of color calibration, the colors on your monitor may differ from the actual product.